Tuesday, April 20, 2010

Another credit card scam

There is another person out there trying to get your credit card number. The call will come from 1-817-688-7853. And at the other end there will be an Interactive Voice Response script.

Whatever you do, do not answer this call.
Or if you do, be sure to not enter any of your credit card info.

An example of this type of call would sound like this:
You: "Hello?"
Caller: "Hello. For security purposes, your Visa debit card has been deactivated for debit and ATM use"

Your first reaction will be "oh, great. Somewhere, someone got my details"
There is no option to speak to a live person.
It willjust keep playing a short prompt menu over and over again.
You must choose option 1, to "re-activate" your card, suspecting a ruse. On cue, it will ask you for your 16-digit card number, followed by #. It will ask if that was correct. Then it will ask for the expiration date (0000) and CVV code (000) as well. Then, it says:

Caller: "Thank you. Your Visa card has been re-activated. Goodbye."


Calling the number back will get you some boilerplate error message.
Be careful out there, folks. Banks will de-activate your card if they suspect it has been compromised, but they will never give you the option to re-activate it over the phone like this, especially with an automated IVR system. Typically, they issue you a new card, sometimes with the exact same account number and expiration date, but with a different CVV code.

Virtual Technologies Group wants all our current & future customers to be safe. For more tips, visit our website at www.vtgus.com

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